Agentic Commerce Isn't Coming. It's Conquering.

Stop forcing users to browse endless catalogs. Start letting AI agents sell with a fluid conversation.

The Future of E-Commerce is Conversational

Gengage is the next-generation agentic commerce platform built for global enterprise retailers. Unlike traditional chatbots that deflect tickets and frustrate customers, Gengage deploys intelligent AI shopping assistants that understand natural language, recommend products with precision, and actively close sales through fluid conversation. Our platform transforms the online shopping experience from static catalog browsing into dynamic, personalized interactions that drive revenue.

Why Agentic Commerce Matters

Agentic commerce represents a fundamental shift in how retailers engage with customers online. Instead of forcing shoppers to browse through endless product catalogs, filter through hundreds of irrelevant results, and suffer analysis paralysis, Gengage's AI agents act as knowledgeable sales associates. They interpret user intent, cross-reference product specifications, source external reviews, and guide customers to the perfect purchase — all within a single conversational flow. This approach consistently drives higher conversion rates, increased average order values, and dramatically improved customer satisfaction.

Key Capabilities

Intent-Based Product Discovery

Gengage translates vague, conversational queries like "rainy party speaker" into precise technical specifications such as IPX7 waterproof rating. This eliminates the frustration of keyword-based search and delivers exactly what the customer needs, regardless of how they phrase their request. Natural language understanding powers every interaction, making product discovery feel effortless and intuitive.

Self-Healing Product Catalog

Incomplete product data is a massive problem for retailers. Missing dimensions, specifications, and attributes lead to poor recommendations and lost sales. Gengage automatically identifies and repairs missing product attributes in real-time, ensuring that every recommendation is backed by accurate, complete information without requiring manual data entry from your team.

External Review Sourcing

When internal product reviews are insufficient, Gengage sources and injects trusted third-party validation from platforms like TechRadar, Wirecutter, and verified consumer review sites. This builds customer confidence and drives conversion even for products with limited on-site social proof. External reviews are seamlessly integrated into the conversation flow.

Active Sales Closing

Unlike passive product listing pages, Gengage actively drives conversion by selecting and highlighting winning products based on the customer's stated needs, preferences, and budget. The AI agent curates a shortlist, provides transparent comparisons, and delivers a clear recommendation — replicating the experience of an expert in-store sales associate who guides you to the perfect purchase.

Intelligent Upselling

Gengage recommends premium alternatives that genuinely benefit the customer, such as energy-efficient appliances that pay for themselves in utility savings. This approach makes customers feel advised rather than sold to, increasing average order value while building long-term brand trust and customer loyalty.

Enterprise-Grade Infrastructure

Gengage is designed for the world's largest retailers with enterprise-grade security, compliance, and governance built in from the ground up. The platform integrates seamlessly with existing e-commerce systems, CRM platforms, and product information management tools through flexible APIs and pre-built connectors. Real-time analytics and reporting provide full visibility into agent performance, conversion metrics, and customer satisfaction scores across all channels.

Compliance and Governance

Every AI agent interaction is fully auditable. Gengage provides complete transparency into decision-making processes, ensuring compliance with industry regulations and internal governance policies. Enterprise clients benefit from role-based access controls, data residency options, and comprehensive audit trails.

Seamless Integration

Deploy Gengage alongside your existing technology stack without disruption. Our platform connects to popular e-commerce platforms, product information management systems, and customer data platforms through battle-tested APIs and pre-built connectors designed for enterprise scale.

Proven Results

Leading retailers including Arcelik, Koctas, and other Fortune 500 brands trust Gengage to transform their digital commerce experience. Our customers consistently see significant improvements in conversion rates, average order values, and customer satisfaction scores within weeks of deployment. The agentic approach has proven to reduce cart abandonment and increase customer engagement across industries.

Get Started with Gengage

Ready to transform your retail experience? Contact the Gengage team to schedule a personalized demo and see how AI-powered agentic commerce can drive revenue growth for your business. Visit gengage.ai to learn more about our platform, explore customer case studies, and discover integration options tailored to your enterprise needs.